Privacy Policy

At Retaining Walls Tauranga, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a service, or interact with our team. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect various types of information to help us deliver better service and support, including:
Personal Details
When you contact us or fill out a form, we may collect:
Your name, email address, and any other contact information you choose to provide.
Information submitted through inquiries or service request forms.
Website Usage Data
To enhance your experience, we may gather data such as:
Your IP address, browser type, and device specifications.
Pages visited, time spent on each page, and your browsing behavior on our site.
Cookies and Tracking
Our website may use cookies and similar technologies to:
Enable essential site functions.
Collect analytics to improve user experience and site performance.
How We Use Your Information
We use the information we collect for the following purposes:
Communication – To respond to questions, provide service details, or follow up on inquiries.
Website Optimization – To analyze site usage and enhance functionality.
Marketing (with Consent) – To send service updates or promotional content.
Security – To help prevent fraud and comply with legal obligations.
Sharing of Information
Retaining Walls Tauranga respects your privacy and does not sell or trade your personal data. However, certain information may be shared with trusted partners under the following conditions:
Service Providers – We may work with third parties who assist in managing our website, marketing, or data analysis. These providers are bound by confidentiality agreements.
Legal Requirements – We may disclose information to comply with applicable laws or to protect the safety and rights of our business and users.
Your Rights
As a website user, you have rights concerning your personal data:
Access – You may request access to the personal information we store about you.
Correction – You may ask us to correct any inaccurate or outdated details.
Opt-Out – You can opt out of receiving marketing emails at any time.
To make a request, please contact us through the details available on our Contact Us page.
Data Protection
We take appropriate steps to secure your personal information using current industry standards. However, please note that no online system is 100% secure, and we cannot guarantee absolute data safety.
Links to Other Websites
Our website may include links to third-party websites for your convenience. Retaining Walls Tauranga is not responsible for the privacy practices or content of these external sites. We recommend reviewing their policies before submitting any information.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page. We encourage users to check periodically to stay informed about how we protect your information.
If you have questions or concerns about this policy, please reach out to us via our website.